Privacy Policy

This Privacy Policy explains how Chatlot ("we", "us") collects, uses, and shares information when you use our website and services.

Information we collect

Account details (name, email), business listing content you submit, messages exchanged via our platform, and basic usage data such as device, browser, and pages visited.

How we use information

To operate the directory, authenticate users, surface businesses to customers, prevent abuse, respond to support requests, and improve the service.

WhatsApp & third parties

Chatlot launches chats with businesses on WhatsApp. Messages exchanged on WhatsApp are governed by Meta's terms and privacy policy. Chatlot is not affiliated with WhatsApp or Meta.

Data retention

We retain account and listing data while your account is active and as needed to comply with legal obligations or resolve disputes.

Your rights

You may request access, correction, or deletion of your personal data by contacting us.

Contact

Questions? Contact us.